Nancy T. Gee

                                                                                    Cell:  (469) 667-1532

8637 Gracewood Drive                                          Office:  (214) 261-6965

McKinney, TX  75070                                   nancygee75070@yahoo.com

 

 

 

 

P R O F E S S I O N A L    E X P E R I E N C E

 

XO Communications, Dallas TX

Circuit Design III

4/2015-Present

Design complex customer orders for voice, transport, Ethernet, IP, and cloud-based circuits from DS0 to OCx level.  Manage personal work queue to monitor progress of orders and take appropriate action.  Work with internal customers (account teams, sales engineers, internal support teams, field operations, etc.) to resolve order jeopardies/issues and move orders forward to meet customer requested due date and standard intervals as needed.

 

XO Communications, Plano TX

Provisioner/Circuit Design III

10/2000-4/2015

Design and provision circuits and facilities for Internal, LD, and Local Networks.

Includes Ethernet, OCNs, DS3s, T1s, FGD trunks, IMTs, SS7 ISUP, A-Links, Local Toll/IXC trunks, 911, and Operator Service.

Assign DACS ports and CFA, and issue CLRs to Operations for cross-connects, testing, and turn up.

Issue Access Service Requests (ASRs) to Local Exchange Carriers (LECs) and private line orders to InterExchange Carriers (IXCs).

Track vendor FOC information and update MetaSolv/TBS with ILEC/CLEC circuit IDs and due dates.

Interface with internal customers (traffic and network planners), vendors, and operations to ensure circuits are designed, ordered correctly, and turned up on time.

 

Citizens Communications, Plano TX

Network Provisioning Engineer

7/1996-10/2000

Issued ASRs to LECs and carriers to provide circuits and facility connection for LD network.

Assigned DTCs, prepared CLRs, coordinated with field, telco, and NOC for circuit turn-up.

Maintained long distance switch equipment, facility assignments, and LD circuit inventory.

Familiar with circuit pricing tool and traffic usage verification through Call Detail Records.

Redesigned CLR documents and wrote procedures for CLR completion.

3 month (4/96-6/96) contract position before offered permanent position.

 

Aerotek, Richardson TX

Provisioner

10/1995-3/1996

Contract position with LDDS/World Com for T3 project with EDS.  Provided order status updates to EDS personnel.  Assisted in resolving order issues.

 

MCI Telecommunications Richardson TX

Network Coordinator II

6/1992-8/1995

Utilized order processing/provisioning systems for switched network circuit orders.

Performed circuit engineering, ASR preparation/transmittal to telcos, FOC and DLR review.

Coordinated and ensured that orders were scheduled and completed on time.

Nancy Gee                                                                                                                      2

 

MCI Telecommunications, Richardson TX

Senior Secretary

7/1991-6/1992

Provided administrative support to Second Level Technical Support.

Assisted with planning of annual budget and provided monthly justifications for expenditures.

Compiled weekly reports for senior management.

Point of contact for training registrations and tracking.

 

Telecommunications Installations Corporation, Plano TX

Engineer Assistant

3/1991-7/1991

Provided administrative support to MCI's Central Region Network Administration Project Management organization.

 

Todays Temporary, Plano TX

Secretary

6/1990-3/1991

Worked short-term administrative assignments for a contracting company, an employee leasing firm, Northern Telecom, Ericsson, and MCI Telecommunications (9/90-3/91).

 

 

 

Prior to above telecommunications positions, 13 years experience in advertising and marketing, which included account service and traffic management.

 

 

 

E D U C A T I O N

Associates Degree, Business Administration, Collin County Community College, Plano, Texas.

Bachelors of Art Degree, Cum Laude, Interdisciplinary Studies (Business Concentration), University of Texas at Dallas.